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Working with Caltech

With over a decade of experience, Caltech provides business critical Customer Relationship Management software. Over 450 clients rely on Caltech CRM to run their organisations CRM software. Caltech are Microsoft CRM Partners and FrontRange Platinum partners. We work with companies large and small, helping them to grow by targeting their sales and marketing effort appropriately, using GoldMine or Microsoft Dynamics CRM.
Established in 1999 and based near Leeds in West Yorkshire, we specialise in CRM and are totally focused on creating client value, helping organisations become high performance businesses.
We realise that choosing the right CRM system can be difficult and confusing. Our approach is to understand your business, and provide the solution that's right for you. We're proud of our track record in helping customers take their business to the next level with a CRM system which not only saves them time and money, but helps build brand loyalty and market leadership too.
Our solutions include GoldMine, MS CRM (Microsoft Dynamics CRM on premise or online) or HEAT Software. Call us 01924 507 280

Microsoft Dynamics CRM Online

Microsoft CRM 2011 Online is now available; offering the Power of Productivity together with the convenience of the cloud. more...

Microsoft CRM on Premise

Microsoft Dynamics CRM has revolutionised the way that organisations work with, and retain their most valuable component: their customers. Organisations working with Microsoft CRM are fortunate to work with the familiar look and feel of Microsoft Outlook. more...

GoldMine

Goldmine is a powerful CRM system that is quick, easy to use and delivers a great Return On Investment. It provides excellent contact management functions. more...

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Blog

Caltech CRM Announces Weekly Web Seminars with Microsoft CRM

CRM – Customer Relationship Management – Just Ask Sessions

Caltech CRM Christmas Opening Times
CRM sectors we specialise in:
Not for Profit CRM
hosted and online crm software CRM for Housing Associations
hosted and online crm software CRM Business to Business
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Goldmine

Goldmine is an award-winning software package that offers your business complete solutions for prospect/ lead management and customer relationships. The latest version of the software, GoldMine Premium Edition has an integrated support desk module. We also supply range of products which add to the core functionality of the product.

Microsoft Dynamics CRM

Microsoft Dynamics CRM offers complete Customer Relationship Management.

Microsoft Dynamics CRM Online 2011

Microsoft Dynamics CRM Online 2011 offers complete Customer Relationship Management in the cloud.

Hosted Microsoft CRM software

However if you prefer not to host the software yourselves then we offer a full hosting service. Hosted Microsoft CRM software enables you to have all the functionality of on premise CRM without the "back end stack" needed to run it. All back-ups are done on a regular basis so you don't have to worry

HEAT software

Heat software has been developed over the past 20 years and has software modules such as call logging, alert monitor, HEAT messaging centre and the Business Rules monitor It also offers additional linked in products such as self service, knowledge base and asset tracking. For more on HEAT software contact us.

HEAT call logging

The HEAT call logging module is where your agents log calls. It allows you to track each call and escalate as necessary. This is the only module that uses a license. The other modules allow technical staff and customer's access to their assigned calls. Caltech has been implementing HEAT call logging software for over 8 years.

Caltech CRM are based in Batley, West Yorkshire, just outside of Leeds.