CRM solutions

CRM solutions are Customer Relationship Management Solutions.  Yet they do far more than CRM!

Managing customer effectively is a great gain – let’s face it, to generate leads costs money.  To manage your customer base effectively, ensure you are staying in contact with your customers regularly and offer them the best customer experience will help you to retain your customer base in hard times.

CRM software during the recession has really taken off and beyond the recession this trend is set to continue.

CRM is a low risk solution as many clients say that the investment has paid for itself in a year or so.  With so many options available now is a great time to think about CRM.

There are pay monthly options or on premise which means that there is a payment for license of the solution etc…

To find out more give us a call.  0192 4 507 280.

What does developing business in the cloud mean?

My take on this is that it’s hosted CRM?!  Hosted CRM is a web based software solution that manages Customer Relationship Management.

It’s in the cloud as it’s not tangible… however it’s very usable!  Hosted MS CRM is an exceptional offering of a web based CRM solution.  It works in exactly the same way as MS CRM on premise, giving the same capability, but with only monthly costs you always know what you are using and can manage your finances more.

This is a great solution coming out of a recession, and with low risk.

To find out if hosted CRM is for you contact us for a free demonstration.  Catherine@caltech.co.uk

Do you need GoldMine support and maintenance?

Caltech offer GoldMine support and maintenance. 

If you are looking for a CRM GoldMine provider that is experienced working with GoldMine then please contact us today.

We have helped many organisations get so much more from their investments in CRM, and GoldMine.  Caltech’s ethos is to maximise the use of CRM for all of our clients.

We offer free training events, web demos and regular newsletters.  We work closely with the developers of GoldMine, FrontRange Solutions as we want to offer the best customer experience.  We attended Customer Expo in September 2009, partnering with FrontRange.

We are currently developing other solutions that complement GoldMine and will give additional capability.

For a free, no strings, consultation, contact Catherine@caltech.co.uk or Jonathan@caltech.co.uk

Looking for a Microsoft Dynamics 4.0 Provider?

Caltech CRM is based in Yorkshire, North of England.  We have been working with Microsoft Dynamics for many years and have many clients using the system.

We have integrated Microsoft Dynamics 4.0 to work with web orders, to manage events and masses of information.  As a solution Microsoft Dynamics is very powerful.

If you are looking for an established Microsoft Dynamics 4.0 provider, please contact Caltech.  We are based in the North of England in West Yorkshire and have clients all over the UK.  Our main client base is North Yorkshire, Leeds, South Yorkshire, East Yorkshire, Liverpool, Merseyside, Lancashire, Chester and many, many more!

Microsoft Business Solution

Looking for a Microsoft Business Solution?  One that will easily capture and distribute leads to the sales team from your website or marketing campaigns. 

One that will help your organisation to concentrate your business efforts on the strategies that are delivering the best results.

A system to automate administrative tasks giving your employees a focus to think about other, more business critical efforts.

Microsoft CRM can do all of this and much more.  To find out more about this excellent Microsoft Business Solution contact Caltech, a Microsoft Small Business specialist and Microsoft Certified Partner.

CRM Technology

CRM technology has advanced immensely over the last 10 years, and at the rate of knots over the last 3!

CRM technology is crucial for businesses and organisations today.  In a recession and beyond a recession, CRM technology offers so much more than CRM (Customer Relationship Management).

CRM can do amazing things and can produce great results!

We have clients using CRM from contract to accounting, for information sharing purposes, to gather information quickly enabling them to get further than their competitors and gain more market share, for marketing purposes – the list is endless… 

The buying risk for CRM technology is relatively low as most organisations quote that they have generated return on investment in just a year! 

CRM technology now offers web based solutions over any browser or blackberry’s, so working either in the office or away from the office your employees are fully updated with the information on that customer.  Never going into a meeting again to find out something they didn’t know to some embarrassment!

CRM is changing.  With so many products on the market it can be confusing which one to choose.  Caltech work with the very popular GoldMine (with over 1.7m users) and Microsoft CRM (with over 1m users).

To find out how CRM technology can help you, contact Caltech.

Caltech IT is a CRM organisation based in Yorkshire.  Our clients are UK based and national, however the majority of our clients are based in the North of England, York, Liverpool, Southport, North West, Wakefield, Leeds, Bradford, Huddersfield, Halifax … and many more.

CRM Software Application

CRM Software Applications are powerful systems.  CRM stands for Customer Relationship Management and it does what it says on the tin!

CRM software comes in several varieties – the choice is quite large now.  You can choose from Hosted CRM, or On-Premise CRM.  The hosted option means that you have no upfront fees whilst on-premise gives more capability when tailoring the system.  These options are also called web based or “i”.

There are several CRM applications on the market at the moment.  At Caltech we work with the solutions that we feel can offer the best fit for our clients.  With over a decade experience in CRM we work with GoldMine, HEAT Call Logging and Microsoft.

CRM software applications properly implemented can be a great asset for your business which can also give a great return on investment – quickly!

Choosing the right CRM software application for your organisation can be very hard – which will fit the business requirements now, for the future.  Who do you need to use the system?  Which teams and what will they get out of it?

This all seems very daunting, but it’s not daunting for us.  Contact us for a free demonstration.

Catherine@caltech.co.uk

CRM 4.0 demo

Are you looking for a clear and exciting Microsoft CRM 4.0 demo then look no further.

Caltech have set up several You Tube videos showing in detail how to use this CRM system effectively and in great detail.

Caltech have been working implementing CRM for over a decade.  The ethos of the company focuses on maximising the use of CRM.  We offer events, frequent web demos and consultations of generating more success from your CRM system.

Have a look at our CRM 4.0 demo here!  With over 14,000 hits, find out what you need to know today!

http://www.youtube.com/watch?v=Z84wjyfvOuU

Microsoft Certified Partner

Caltech are a Microsoft Technologies Certified Partner, based in West Yorkshire near Leeds. 

We have a high level of competence and hold examinations demonstrating our expertise with Microsoft CRM. 

As a Certified Partner of Microsoft Caltech have the full support from Microsoft, 24 hours a day, 7 day a week, all year round.

As a Microsoft Certified Partner Caltech’s services include implementation of CRM, support and maintenance, training and consultation.  Caltech also offer hosting of CRM solutions.

Caltech are an independent company that provide our clients with technical CRM expertiseand we have a broad range of experience in delivering CRM over the past decade enabling it to deliver exceptional CRM solutions.

GoldMine Reseller

Searching for a GoldMine Reseller in the North of England look no further than Caltech!  Caltech CRM is located in Yorkshire and is specialists in CRM.

Caltech work to maximise the use of CRM so whether it is a new implementation of GoldMine you require, or if you are looking for a CRM organisation to support your existing GoldMine site, then contact Caltech.

Caltech have been a GoldMine Reseller for over 10 years and have a wealth of experience.  If you wish to see a free demonstration or would like a free consultation, please contact Catherine@caltech.co.uk