posted on
28th November, 2009 by
Catherine No Comments »GoldMine standard edition was discontinued by FrontRange Solutions some time ago. We still have a number of clients using GoldMine SE, and we do support them.
- GoldMine Standard Edition was withdrawn from sale over 2 years ago?
- It is no longer supported by the manufacturer?
- No further compatibility updates will be released for this product?
- Its functionality continues to be undermined by changes to Windows, Internet Explorer etc.?
- It is only a matter of time before it becomes unserviceable?
BUT
A NEW and IMPROVED version of GoldMine is available!
AND
SPECIAL TERMS are available for upgrade until 29th January 2010!
If you would like to find out more about GoldMine Premium Edition and find out whats new in GoldMine contact Caltech. We are a GoldMine Platinum provider in Leeds West Yorkshire. Caltech’s aim is to maximise every CRM solution that it implements and we keep in contact with our customers to ensure that they are getting the most from their investments.
Catherine@caltech.co.uk
posted on
27th November, 2009 by
Catherine No Comments »The (Microsoft CRM) MS CRM accelerators are software add ons, free from Microsoft that can be added to your Microsoft CRM system to enable extra functionality. They enhance systems to make them do more. For example the event manager will take the strain from running events by managing delegates, with a click of a button print delegate badges and keep a total of the budgets, in a central repository so if there are many people working on one event they have access to this information.
Social Media accelerator is a new accelerator and a popular choice. As more and more people turn to Twitter, it makes sense to find out what really matters to that client and give your organisation that information within their contact record – giving a truer than ever 360 degree view of your customer.
The accelerators that are available include :
CRM Notifications
Analytics
Sales Methodologies
Event Management
E-Service Portal
Extended Sales Forecasting
Business Productivity
Enterprise Search
Social Media Networking
If you would like a free copy of the social media networking paper that Microsoft have produced please contact Catherine@caltech.co.uk
or to find out more about the accelerators see:
http://www.caltech.co.uk/solutions/microsoft-dynamics/accelerators
posted on
26th November, 2009 by
Catherine No Comments »Caltech are a leading provider of CRM solutions based near Leeds in Yorkshire. We have been working with CRM systems since 1999.
Many of our clients ask for a local provider of CRM to ensure that we are able to assist in times of need and for account management.
CRM is not something that can be undertaken without much thought and consideration. It is a project that will entail ensuring that many parts of the business are on-board with the solution and ability to use it.
Caltech offer GoldMine, Microsoft Dynamics CRM, HEAT and ACT by Sage.
Caltech are one of the UK’s leading suppliers of CRM and its aim is to maximise the efficiency of every system that it implements. Caltech work hard with their clients in the design specification to get things right for them and its imperative that this part of the planning is in place.
Undertaking a CRM project is a huge task. Its not about deciding you need CRM and putting a disc in to generate a system. Its about getting the buy-in from the whole of the organisation and stakeholders, and having processes in place to support this.
Your chosen software, GoldMine or MS Dynamics CRM should be tailored to ensure it makes sense to your users, follows the processes you have designed and gets the end results you planned. Using Caltech to do this will help save wasted time as it has dealt with many, many industries over the last 10 years.
To find out more or to receive a copy of our white paper, stronger and smarter, contact Catherine@caltech.co.uk
posted on
26th November, 2009 by
Catherine 2 Comments »Choosing a CRM system is a difficult decision to make. There are suppliers to consider, costs, what you want it to achieve for your organisation, the risk involved, the buy in from your internal colleagues and then the time to implement it and get the most from it.
Now there is also the additional choice of hosted CRM or on premise…
So why hosted? Hosted gives users a monthly payment option, and email capability. There should be a back up of your data daily and there should be software assurance included in the price. There are minimal installation fees with hosted CRM yet clients enjoy a full configuaration ensuring that CRM will meet your requirements and options. Hosted CRM companies should also offer full support for your users.
Caltech have been implementing CRM for over a decade and have worked with both hosted and on premise solutions. We can help you to consider which is the best option for what you need to do and how you want it to work for you. There is no right or wrong answer – its about what fits your needs.
There are various choices for both hosted MS CRM and hosted GoldMine.
To find out more click here, or contact us jonathan@caltech.co.uk
posted on
25th November, 2009 by
Catherine No Comments »Event management is such a time consuming role – all the invitations, the delegate management, the communication to ensure everything is where it is needed at the right time and that everyone has joined up diaries, fresh information and the correct speeches…
To take the pain out of Event management there are many organisations who can assist by providing resource for some of the larger events, but each event, no matter how large consist of the same ingredients, venue, delegate management and organisation.
Using Microsoft CRM event manager accelerator. The accelerator can manage many events simultaneously and can effectively register delegates, gather information in a format that is usable for event lists, delegate badges printing and delegate information circulation.
The event manager can also close an event when it is full keeping a list of surplus delegates.
The event manager accelerator can be used on small or large events and is popular with large corporates, small organisations and not for profit or charities that are running many events.
To find out more about how the event manager can work for you contact Catherine@caltech.co.uk 0192 4507 280.
posted on
25th November, 2009 by
Catherine No Comments »Claiming our blog with Technorati!!! FP9RUVVGV2E2
posted on
24th November, 2009 by
Catherine No Comments »Caltech have been working with HEAT for many years and are one of the UKs leading providers of CRM and call logging systems.
We have considerable knowledge of HEAT by FrontRange Solutions. Our Technical Director David Taylor, has taken HEAT exams and is also very experienced using HEAT software.
We have several large clients that we have implemented HEAT for and are supporting.
To find out more about how we can help or for a demonstration of how HEAT can aid your organisation, contact jonathan@caltech.co.uk
posted on
23rd November, 2009 by
Catherine No Comments »Caltech have released a new case study that we have recently conducted with Sheffield Royal Society for the Blind (SRSB).
SRSB have been using GoldMine for over 5 years and have enjoyed being able to generate more for their charity by using GoldMine. They use GoldMine for their clients, sponsors and donor management.
Benefits to Sheffield Royal Society for the Blind of GoldMine delivered by Caltech :
- A single, common system that consolidates information and IT systems
- Management have real-time visibility of what is happening in the organisation
- Created a solution that was customized to fit its organisation
- Management buy-in has aided user adoption, which has resulted in greater efficiencies and enhanced client experience
- More effective reporting helps support funding bids for services
- A solution that has increased productivity by improving data quality
Steve Hambleton General Manager for SRSB stated “We hold lots of data in GoldMine now about our volunteers, such as references, CRB checks and the way that a volunteer may prefer to work; or the work they like to carry out. This is incredibly useful to retain volunteers.”
Sue Coggin, marketing and fundraising manager, SRSB confirmed, “GoldMine allows SRSB to send out over 3,000 newsletters, to our clients’ specification, quickly and simply.”
To see the full case study, please see our case study library in industries tab:
http://www.caltech.co.uk/wp-content/uploads/2009/11/Sheffield-Royal-Society-for-the-Blind-FINAL.pdf
posted on
20th November, 2009 by
Catherine No Comments »GoldMine is a great CRM solution by FrontRange Solutions. Caltech have been working with FrontRange for over a decade and we have provided hundreds of GoldMine implementations to many organisations over many industries.
GoldMine is a very popular CRM solution that has several options of system :
GoldMine Customer Service NEW
GoldMine Premium 8.5.1
GoldMine Standard edition (which is now discontinued) but we continue to support
GoldMine Corporate edition
GoldMine Enterprise
There are also additional items such as
iGoldMine
GoldMine Mobile
Have a look at our solutions page to find out more about the GoldMine CRM family of solutions:
http://www.caltech.co.uk/solutions/goldmine
