Caltech CRM a leading provider of Microsoft CRM, is inviting business professionals to attend its Microsoft Dynamics Customer Relationship Management (CRM) weekly web based events.

These free to attend web seminars will educate and inform delegates about implementing and using CRM, as well as the operational benefits.  The seminars also will cover all aspects of CRM, the Cloud and CRM, xRM concept (Anything Relationship Management) and specific vertical focus such as Housing Associations and CRM, Charities and CRM and so on. 

There will be a short topic covered every week giving you hints and tips and offering expert advice from one of the UK’s leading CRM organisations, Caltech IT Ltd (Caltech CRM).

As a Microsoft CRM Silver CRM accredited partner, Caltech CRM is well placed to offer such expert and specialised advice.  Caltech CRM’s web seminars will showcase Microsoft CRM, and give delegates valuable advice and information. 

Phil Callaghan managing director of Batley based Caltech CRM says, “We come across lots of organisations who want to know more about CRM.  They may have CRM and just not be getting the best from the system, or the system may not be well aligned to their processes.  That’s why we are doing these weekly webinars.  We want to know how organisations are getting on with CRM, how they can progress their systems to love them and ensure they are working correctly.”   

Callaghan continues, “These sessions are really to ensure that users or potential users of CRM get the information they need in an impartial way.  The sessions will evolve to be user lead.  So if users have any questions to ask why not let us know in advance and we can ensure we do a session designated to your specific query!”

The Microsoft CRM seminars will take place every Wednesday during 2012 at 10am.

These web seminars will help businesses improve sales and marketing as well as gaining efficiencies through workflows and online management reporting.  The first seminar is on Wednesday 18^th January at 10am, and will demonstrate how to create a simple workflow. 

For further information or to register for any of our weekly seminars, please contact Catherine Carlyle at Caltech CRM on 01924 507 280 or email George@caltech.co.uk.

All of these weekly meetings will take place over Go to Meeting.  If you require a one to one demonstration of Microsoft CRM please email George@caltech.co.uk, and we will book one of our CRM analysers to come over to see you.