Not for Profit CRM

Caltech are reminding not for profit organisations that Caltech are offering free licenses to any registered charity.  For more details about this offer click here. Since the launch of this free offer Caltech have fulfilled this offer and are enjoying getting charities and other not for profits up and going with Microsoft CRM. Caltech are currently offering Microsoft CRM Online 2011 for not for profits - free to Christmas 2010.  For more details or to be included in this great offer, contact George@caltech.co.uk by September 1st 2010.
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Microsoft PinPoint CRM

Caltech are proud to be a Microsoft CRM certified partner.  Our business's sole focus is CRM.  Our expertise with CRM is clear See what our customers say about Caltech.  Those who have worked with us love us, you will too! Click here to find out more about what our clients say about us...
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Techmesh IT Expo – Leeds

Caltech CRM is proud to announce that we will be joining Techmesh at its first expo on 30th September at the Royal Armouries. Techmesh expo is a one day exhibition offering an excellent opportunity to meet and research IT and Telecoms providers.  Caltech CRM will be giving overviews of CRM and what it can do for your organisation, how CRM gives great opportunity to do more with less and help your business grow.  Its a fundamental business application! Discover CRM Learn what the future is for CRM See first hand CRM's successes Hear how your business can benefit from adopting these technologies The expo provides a fantastic platform for exhibitors and visitors to network, talk about new IT initiatives and provide great demonstrations and exciting new offers.  Come and see us on stand 18. To book a meeting on the day with Caltech CRM contact George@caltech.co.uk To register for Techmesh visit http://techmesh.org/expo/register/
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20 Reasons why your CRM System should be Microsoft CRM

Microsoft CRM (MS CRM) revolutionises the way that organisations work with and retain their most valuable asset – their customers.  MS CRM is used by organisations of all sizes as its flexible and works the way you do.  20 compelling reasons to choose MS CRM are listed below!

1. It the one place where you can manage both customer data and communications that extends the reach of Microsoft Outlook
2. It a highly productive software toolset that features Office, Exchange and Outlook
3. Its fully integrated with Microsoft Excel and it turns data into useful information that can be used, shared and analysed and shared, so that decisions can be made with the full information quickly
4. It’s simple to use and requires minimal training
5. Its familiar employing an Outlook interface
6. It improves operational efficiency through streamlining of processes, relieving staff of repetitive administration work that is crucial
7. Highly functional and instantly effective it can be used with or without any configuration
8. It is easily tailored to work the way you do using forms, relationship links and customer views
9. Customisation can be achieved with or without coding keeping costs to a minimum
10. It offers easy access on and off line
11. The right information is always available to the right people at the right time
12. It focuses your marketing efforts, sales efforts and customer service efforts in the same direction, whilst offering quick reporting for management
13. Ease of reporting on your business in real time so that clear reports can be seen for lead generation, opportunities, sales and service performance using simple report creation tools
14. MS CRM builds on the power of SQL server reporting service creating compelling data reports for decision makers
15. MS CRM is secure and reliable with SQL server architecture
16. Customers are never let down as all activities are scheduled through MS CRM
17. MS CRM enhances responsiveness, accountability and productiveness using workflow
18. Integrates with existing systems offering one system to connect isolated legacy business systems and applications
19. MS CRM can be integrated with ERP / HR and other systems offering a one stop shop for information
20. MS CRM is affordable with options to license (on premise) or host.

To find out more about how to buy MS CRM contact George@caltech.co.uk
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Telemarketing Assistant

A professional and motivated Telemarketer is required at Caltech CRM, based in Batley West Yorkshire.  Caltech CRM is a fast growing customer relationship management software company. Required to make B2B calls, speaking to decision makers, researching and gaining information to pass to the sales team.  Please note no selling is involved in this role, but appointment making will be a key performance indicator.  Experience within the telemarketing or telesales field is desirable although not essential as long as you have the motivation and drive to succeed along with the willingness to perform to and meet call targets. Candidates must be polite, enthusiastic, clearly spoken, calm and patient, with the ability to communicate at all levels.  The contract is initially for 12 weeks starting the 1^st September 2010.  There may be potential for a permanent placement following the initial 12 weeks.  Salary £6.50 per hour with the potential to achieve bonuses per appointment made. Hours Part Time 12 hours per week over 3 days.
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