Caltech CRM Announces Weekly Web Seminars with Microsoft CRM

Caltech CRM a leading provider of Microsoft CRM, is inviting business professionals to attend its Microsoft Dynamics Customer Relationship Management (CRM) weekly web based events.

These free to attend web seminars will educate and inform delegates about implementing and using CRM, as well as the operational benefits.  The seminars also will cover all aspects of CRM, the Cloud and CRM, xRM concept (Anything Relationship Management) and specific vertical focus such as Housing Associations and CRM, Charities and CRM and so on. 

There will be a short topic covered every week giving you hints and tips and offering expert advice from one of the UK’s leading CRM organisations, Caltech IT Ltd (Caltech CRM).

As a Microsoft CRM Silver CRM accredited partner, Caltech CRM is well placed to offer such expert and specialised advice.  Caltech CRM’s web seminars will showcase Microsoft CRM, and give delegates valuable advice and information. 

Phil Callaghan managing director of Batley based Caltech CRM says, “We come across lots of organisations who want to know more about CRM.  They may have CRM and just not be getting the best from the system, or the system may not be well aligned to their processes.  That’s why we are doing these weekly webinars.  We want to know how organisations are getting on with CRM, how they can progress their systems to love them and ensure they are working correctly.”   

Callaghan continues, “These sessions are really to ensure that users or potential users of CRM get the information they need in an impartial way.  The sessions will evolve to be user lead.  So if users have any questions to ask why not let us know in advance and we can ensure we do a session designated to your specific query!”

The Microsoft CRM seminars will take place every Wednesday during 2012 at 10am.

These web seminars will help businesses improve sales and marketing as well as gaining efficiencies through workflows and online management reporting.  The first seminar is on Wednesday 18^th January at 10am, and will demonstrate how to create a simple workflow. 

For further information or to register for any of our weekly seminars, please contact Catherine Carlyle at Caltech CRM on 01924 507 280 or email George@caltech.co.uk.

All of these weekly meetings will take place over Go to Meeting.  If you require a one to one demonstration of Microsoft CRM please email George@caltech.co.uk, and we will book one of our CRM analysers to come over to see you.

CRM – Customer Relationship Management – Just Ask Sessions

Every week – without fail – Caltech CRM is running Just Ask sessions… 

Wednesday 18th January at 10am is our first session. 

Each session will run at 10am every Wednesday as a web meeting.

To register your interest email george@caltech.co.uk 

It doesn’t matter what you want to ask – no question is a silly question!…

Furthermore, if you would like to cover a specific topic – just ask us – by emailing george@caltech.co.uk

Caltech CRM Christmas Opening Times

Caltech CRM will close for Christmas 2011 at 1pm on Friday 23rd December.
If you are a client and need to log urgent support queries over the festive period please email support@caltech.co.uk.
If you would like more information about CRM please email george@caltech.co.uk and we will contact you on our return.

Caltech CRM will resume normal operating times on 3rd January 2012.

Merry Christmas and Happy New Year!

ITProfessionals.co.uk

IT Professionals itprofessionals.co.uk

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Microsoft CRM Roadshows November 2011

Thanks to everyone who attended our roadshows and I hope you got some great CRM ideas and CRM methods from them!  It was lovely to speak to you and to share ideas and CRM information with you all.

For those that didn’t make the roadshow if you would like a copy of our presentations, showing key information about CRM implementation and xRM – extended relationship management please let us know by emailing catherine@caltech.co.uk

To book a demonstration of Microsoft CRM call us and book in!   Or there are 30 day free of charge trials avaialble so you can really get to grips with the system and see the power of it.

george@caltech.co.uk 01924 507 280

Microsoft CRM really has been a huge talking point over 2011.  With the launch of the Microsoft CRM Online 2011 update earlier this year Microsoft CRM has been more popular than ever.    With extra functionality, more features, less mouse clicks and tailorability, its never been better.

Caltech CRM offers hosted, Online or on premise implementations of Microsoft CRM. 

Look out for our Ask Us sessions starting on 4th January 2012 and continuing throughout the year.

Caltech CRM working with Simon On the Streets Secret Millionaire Featured Charity

Batley based Caltech, one of the UK’s leading suppliers and implementers of Customer Relationship Management (CRM) systems, has donated Simon On the Streets with Microsoft Dynamics CRM. The principle aim of the CRM system is to provide a better mechanism for managing sponsors and donors of the charity. 

Simon On the Streets is a registered charity, featured on the Channel 4 Secret Millionaire series, focuses on homeless people in Leeds, Bradford and Huddersfield.  Simon On the Streets offers support to encourage homeless people to access services to help them make positive changes to their lives.

The CRM solution has helped Simon On the Streets in a number of ways.  The benefits range from tracking their donations to ensure that the charity continues to grow and be successful, and providing a targeted way of contacting the right people about the various messages Simon On the Streets communicate to their various audiences. Microsoft CRM is also helping Simon On the Streets focus their efforts where they can make most use of the money they have and they constantly review their marketing efforts and enable and grow their volunteers.

Simon On the Streets volunteers’ help homeless people unlock services they may not be aware of, as well as care work that focuses on addictions, violence and mental health issues.  Simon On the Streets has helped so many homeless people over the years, and there are many more homeless people that continue to need their support.

Phil Callaghan, managing director of Caltech, commented; ‘It’s been a pleasure working with Simon on the Streets, such an inspirational charity.  Clive and the team are offering an essential service which positively changes the lives of so many people.  As well as the soup run and breakfast club, Simon On the Streets offers invaluable support programmes and outreach work.  We look forward in continuing to offer our support to Simon On the Streets, and hope other local businesses will join us.”

If you would like to help Simon On the Streets visit their website (http://www.simononthestreets.co.uk) or contact admin@simononthestreets.co.uk

Notes to Editors:

Caltech is one of the UK’s leading suppliers and implementers of Customer Relationship Management (CRM) software. It works with clients to manage their customer contact strategies, operational processes and daily business functions in order to maintain audience loyalty, increase awareness and ultimately drive sales. This is achieved by recommending, implementing and developing the very latest database technology including; Microsoft Dynamics CRM, GoldMine and HEAT. Integration is at the heart of CRM so Caltech only implements systems that work hand in hand with a client’s existing software from accountants systems to telephony packages ensuring optimum benefits and results every time.

Catherine@caltech.co.uk

Simon On the Streets is a registered charity that focuses on homeless people with a history of rough sleeping in Leeds, Huddersfield and Bradford.  It offers street based services to people with complex support needs who are not getting a service elsewhere.  Through the team of support workers and dedicated volunteers it aims to offer the necessary support to encourage people to access the services they desperately need to begin to make some positive changes in their lives.

admin@simononthestreets.co.uk

CRM Packages – Microsoft Dynamics better than ever

During August 2011 it was reported by 2 analyst expert companies, that Microsoft Dynamics CRM is the best in its market.

The Forrester Wave topped Microsoft CRM ranking 3rd in the third quarter of 2010.  And during July 2011 Gartner rated Microsoft Dynamics CRM as leader for Sales Force Automation.

With these fantastic reviews of industry experts is it any wonder that Microsoft Dynamics CRM is more popular than ever? 

Phil Callaghan, managing director of Caltech CRM based in Leeds, West Yorkshire states “Every day we are getting enquiries from businesses of all sizes about Microsoft Dynamics CRM.  The 2011 version is amazing, with excellent dashboards, workflows and role tailored capability.”

During 2011 the CRM boom is gaining traction.  Callaghan continues “With the launch of Microsoft Dynamics CRM 2011 we have had clients from all indutries contacting us – from not for profit, to manufacturing and financial services.  The xRM concept is really taking flight and clients are understanding the power of Microsoft Dynamics CRM and the different ways it can be used.”

During November 2011, Caltech CRM are running free seminars demonstrating the capability of Microsoft Dynamics CRM as well as presenting the xRM concept. 

Callaghan concludes, “The free roadshows we are hosting during November have had a good level of delegates and there are a few seats remaining.  To register you will need to email george@caltech.co.uk, soon!”

www.caltech.co.uk

related articles:

http://www.caltech.co.uk/2011/10/24/microsoft-dynamics-crm-2011-2/

http://www.caltech.co.uk/2011/09/29/xrm-anything-relationship-management-2/

http://www.caltech.co.uk/2011/09/28/caltech-crm-announces-series-of-seminars-with-microsoft-crm/

Microsoft Dynamics CRM 2011

SPECIAL OFFER AVAILABLE UNTIL DECEMBER 2011!

Microsoft Dynamics CRM 2011 was launched at the beginning of this year and has had a massive effect on the marketplace – deemed as one of the most popular CRM packages in the marketplace.  The latest version Microsoft Dynamics CRM 2011 is now available from Caltech CRM as CRM Online or hosted on Caltech’s cloud platform!

Caltech CRM offers the power of choice – using Microsoft CRM 2011 Online hosted by Microsoft in their European data centre, or hosted on Caltech CRM’s platform.

CRM helps organisations work together and pull in one direction.  It allows you to capture, manage and analyse your customer contacts and their behaviour, which will help you to sell more successfully. 

Microsoft CRM 2011 gives you a real time analytics dashboard.  Its is role tailored to help people to do their specific roles more effectively, and whatsmore it works within Outlook.  SharePoint documents can be linked enabling your business to share documents from your document library as well. 

Using Microsoft Dynamics CRM is a business enabler.

Caltech CRM is holding CRM seminars during November 2011 click here to find out more.

To take out a 30 day trial of Microsoft CRM 2011 click here

If you would like to look at CRM and the impact if can have on your organisation, please contact George@caltech.co.uk 01924 507 280.

www.caltech.co.uk

Microsoft Dynamics CRM – Why…

Organisations of all sizes, every day, are talking to us about Microsoft Dynamics CRM.  With the cloud- online availability, the product is accessible and affordable.  But, why do organisations employ Microsoft Dynamics CRM? What is it designed to do?

Microsoft Dynamics CRM is designed to empower your people, giving them the right tools to boost their productivity and give the right messages at the right time to the right people.  This equips your organization for success as well as enabling world class customer experience.

Since the launch of Microsoft Dynamics CRM 2011 earlier this year it has been recognised as a leader in the CRM industry by experts and analyst firms such as Gartner, The Forrester Wave and Ovum.

Competitively priced, Microsoft Dynamics CRM is regarded by press, industry analysts and customers worldwide as one of the best value solutions in the industry.

Microsoft Dynamics CRM works within Microsoft Outlook, and with 500 million Outlook users, enabling them with MS Dynamics CRM ensures it will work the way they do.

Microsoft Dynamics CRM can be deployed:

• Online in the cloud
• Hosted with Caltech CRM
• On premise, on a designated server of your choice

Microsoft Dynamics CRM can be accessed via Outlook, web browsers or any internet enabled mobile device.

Microsoft Dynamics CRM is used in over 82 countries, and is available in over 42 languages. Partners like Caltech CRM, ensure your implementation is world class.  We have unique expertise and skills in CRM and we have passed rigorous Microsoft CRM specific courses, exams and references.

Get started today

With a free 30 day no obligation trial contact George@caltech.co.uk

www.caltech.co.uk