CRM Project Lead


Location                               : Batley, West Yorkshire

Industries                            : Computer Software, CRM

Job Type                              : Permanent full time

Years of experience            : 1 year +

Education Level                : Degree or Equivalent

Caltech CRM is a leading software house specialising in Microsoft Dynamics CRM.  We are currently looking for an additional CRM Project Lead to work within the Project Delivery Team.

The Microsoft Dynamics CRM Project Lead will be responsible for engaging with business stakeholders at all levels.  You will gather and document business requirements during the early phases of CRM implementation projects.

You will need to attend client meetings and produce high quality documentation to agreed timescales.  The CRM Project Lead is the project owner and works in conjunction with the CRM Architect and the Delivery Team to ensure the delivery of the project vision.

Required Skills and Experience

The delivery of consulting services to client projects

Client-facing experience / management

Evaluating / documenting business processes

Understanding general business requirements

Excellent requirements gathering skills

Strong communication skills, both internally and externally

Strong documentation skills


Knowledge of Prince, SureStep Waterfall or Agile project management methodology

Input into SureStep methodology, collateral and processes

CRM knowledge is desirable

This role will require regular travel to client sites across the UK and is based in Batley West Yorkshire.

The ideal candidate will have a can-do attitude and be proactive.  To apply for the position please send your CV to


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