Microsoft CRM for Sales
Microsoft CRM allows the sales team to sell and not get bogged down by details.
Many tasks can be automated so that the repeated parts of the sales process do not need a human touch.
It’s also important that the sales team know exactly where a prospect or customer is in the sales cycle at any time. What marketing communications they have received, events attended, are there any account or service issues that they need to know; especially if they are attending face to face meetings. Sales teams need real-time customer views…
Benefits:
- A true sales pipeline – better forecast visibility, accuracy and reporting
- Measurement of sales efforts
- Close working relationship with Marketing enabling seamless handover of leads
- Microsoft CRM supports up and cross selling identifying any gaps that the customer may have
- Improve sales analysis with existing customers
- Microsoft CRM will empower sales by allowing them reporting access and helps to identify gaps, what is working etc.
- Best practise will emerge when using Microsoft CRM over time and this can help gain a competitive advantage
- Automation of sales processes
- Clear and powerful processes that help gain sales advantages
- Increased revenues
- Acceleration of the sales cycle
- Increase of productivity – spend more time selling
- Enable your sales team to have the full resource of your company behind every sales opportunity
- Follow clear process and increase consistency and effectiveness
- Fully understand your customer needs
- Monthly reporting time will be slashed
Microsoft have put together Microsoft CRM for sales video which gives a great overview of how Microsoft CRM can be used by the sales team. It’s a powerful example of how CRM can work for Sales people.
If you would like to get in touch with us to see more about Microsoft CRM for sales, contact George@caltech.co.uk or call us on
01924 507 280
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