CRM from Microsoft is Microsoft Dynamics CRM or MS CRM as it is often referred to.

Microsoft Dynamics CRM is an exceptional solution that works with Outlook and has a very similar look and feel, which makes usability easy and thus buy in for a new solution high.

Microsoft CRM has 3 broad functions, sales, marketing and service.  Microsoft CRM easily tracks leads, closes the sales cycle faster, displays the sales pipeline so that sales can be predicted.  There is also functionality for Marketing to ensure that all ROI is viewable and trackable.  Service benefits from being a great team working to one goal with up to date information rather than being left in the dark about how to really help customers.

To find out more about Microsoft CRM, please visit our solutions pages.  http://www.caltech.co.uk/solutions/microsoft-dynamics