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| Thinking of a CRM application, Contact Management, Sales Force Automation or Help Desk software but are confused by what each different product can do?. Our consultants have almost ten years working in the CRM industry, have implemented literally hundreds of sites and have extensive knowledge of MS CRM, GoldMine and HEAT. | | more info... |
| Why do you want CRM, how can it help you run your business better, more efficiently. What are the benefits and risks. To help you answer these questions we offer a free consultation with one of our advisors.
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| Caltech I.T. Ltd offer as a standard part of the CRM implementation, full Project Management from the initial concept to the fully signed off system. | | more info... |
| Courses cover all aspects of training. From Basic level to Advanced User or Administrator, ensuring that your staff are fully conversant to satisfy their operational needs. | | more info... |
| Optimising communications with the client enables us to anticipate their needs and offer relevant information and support andensures they are using their CRM system to their best advantage. | | more info... |
| We understand that many businesses have legacy systems in place at present and are concerned that if they upgrade to a CRM system that may lose all their historical data on their customers and prospects. We can import your data into either MS CRM, GoldMine or HEAT | | more info... |
| Putting your information into a CRM system is one thing. Getting information out is an entirely different process. Reports are one of the most crucial parts of any CRM system. Careful thought is required about what is needed. Sales opportunities, appointments, support queries - just what do you need? | | more info... |
| No matter how good the system that you have is - there will be times when you need expert advice on problems that may happen. We have an excellent support team with published Service Level Agreements. | | more info... |
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