The choice is yours… but we can help.  Caltech have been supplying CRM solutions for over a decade and hosted for many years now.

Basically the choice of hosted or on premise is based on if your organisation wants to rent their CRM infrastructure or if they would like to purchase CRM.  There are pros and cons for each option but often budgets are a factor when making this choice.

Hosted CRM

The biggest benefit by far of hosted CRM is it is quick to have it up and running.  The client isn’t reliant on an in house IT team to use Hosted CRM and there is no investment in hardware, software or upgrades for either…  Licensing fees are paid per user per month and are generally less costly than an on premise solution.  The biggest drawback of Hosted CRM is that you are renting the server space; the data is your organisations data but the infrastructure that CRM is working through / on is not owned by your organisation.  For organisations requiring customisations, on premise may be the only option.

On Premise CRM

On Premise CRM systems work best for enhance customizations and integrations.  On Premise CRM solutions allows organisations to have full control over its data.  On premise solutions have up front investment costs rather than paid monthly bills. 

So the choice is yours…  It will ultimately come down to what do you want to use CRM for and what will work best for your organisation.  Think about the level of customization you may require, do you have the hardware required in place or will you need to purchase new services etc… 

To find out more contact George@caltech.co.uk or call Jonathan 01924507280

Alternatively join us at the Caltech Forum 2010 in Leeds City Centre.  7Global will be speaking about Hosted solutions and there will be an opportunity to meet both FrontRange Solutions and Microsoft.