To contact our press office email Catherine@caltech.co.uk

Latest Events

Caltech Forum 2010 – Not for Profit

Caltech are pleased to announce their Not for Profit conference on 9th March 2010.   Click here to find out more and register. Read More...

Not for Profit Forum

Helping Your Not for Profit Organisation Doing More with Less - The Key to Growth Caltech are pleased to invite you to join us at our free, not for profit forum on 9th March at the Crowne Plaza Hotel, Wellington Street, Leeds, West Yorkshire. There will be demonstrations and exhibition stands, from 12.30 hours. The not for profit session will commence at 12.40 with a welcome from our Managing Dirctor, Phil Callaghan. One of our customers will be speaking about how xRM has benefitted them, followed by a session from Microsoft, "How to get more for your not for profit organisation." There will be an opportunity to ask questions and find out more from the experts. At 15.00 hours our next session will commence with Microsoft and we will be discussing sales techniques and there will be an in-depth demonstration of CRM.  If you wish to stay for this session you are more than welcome.   Why Attend?

•  Find out what your peers are doing to do more for their not for profit organisations
• See new product launches
• Compare and source new products, systems and services direct with suppliers
• Source new technology systems to deliver successful campaigns
• Gain strategic insight from industry leaders to achieve bigger results
• Network with peers and share ideas for future your future organisation
• Do more for the success of your campaigns in one day!

[contact-form 4 "not for profit"] See the updated agenda   The event will be held at the Crowne Plaza, Wellington Street, Leeds.  LS1 4DL. The Crowne Plaza Leeds Hotel enjoys a City Centre Location.  The hotel has parking for 120 cars, 3 coaches and is easily accessible from the M1/M621 and M62.  It is a short 5 minute walk from Leeds central train station.  To get directions, click here.   To find out more about xRM for Not for Profit Organisations, please click here. To sign up for our quarterly newsletter click here. Read More...

GoldMine Administrator Training

Caltech are pleased to offer a session of GoldMine CRM Administrator Training at its offices in West Yorkshire on 21st January 2010. This will be a one day session. Caltech are pleased to offer this course at a heavily reduced rate of only £250 per user. If you would like to find out more or register, please email George@caltech.co.uk .  Places are limited. Read More...

Get More from GoldMine – Where The Information That Matters Is

Caltech are holding a 2 hour training session “Pulling Data from GoldMine”, on 3^rd February 2010 at its offices in West Yorkshire. The agenda will include, Pulling data from GoldMine using Filters, SQL queries and much more.  This session is only £30 for customers and £48 for GoldMine users that are not clients of Caltech.  To obtain a full agenda, or if you have been sent a full agenda and would like to register, please email George@caltech.co.uk . Read More...

The Caltech Forum 2010

9 March 2010

  Doing More with Less - The Key to Growth Caltech are pleased to invite you to join us at our free, forum on 9th March at the Crowne Plaza Hotel, Wellington Street, Leeds, West Yorkshire. There will be demonstrations and exhibition stands. There will be customer case studies presented, industry leaders speaking and demonstrations from FrontRange and Microsoft.  There will be an opportunity to ask questions and find out more from the experts. Why Attend?

•  Find out what your peers are doing to get ahead of the competition
• See new product launches
• Compare and source new products, systems and services direct with suppliers
• Source new technology systems to deliver successful campaigns
• Gain strategic insight from industry leaders to achieve bigger results
• Network with peers and share ideas for future your future organisation
• Do more for the success of your campaigns in one day!

Please register for the relevant part of the conference, alternatively, please complete all sessions if you wish to stay for them all.

• GoldMine - Morning Session find out what is happening with GoldMine.  Hear one of our clients speak about GoldMine and network with other businesses who have profitted from GoldMine
• Microsoft - PM Session find out forthcoming news from Microsoft and hear one of our clients speak about the benefits of Microsoft CRM and how it helped their business get ahead of the competition.
• Not for Profit - For not for profit organisations looking at Microsoft CRM as a solution.  Please click here for more details.

Who should attend:

• Sales and Marketing Managers
• Managing Directors
• Customer Service and Customer Experience Managers
• IT Managers
• Strategy Managers
• Heads of CRM
• Database Managers
• Campaign Analysts

[contact-form 4 "not for profit"] See the updated agenda The event will be held at the Crowne Plaza, Wellington Street, Leeds.  LS1 4DL. The Crowne Plaza Leeds Hotel enjoys a City Centre Location.  The hotel has parking for 120 cars, 3 coaches and is easily accessible from the M1/M621 and M62.  It is a short 5 minute walk from Leeds central train station.  To get directions, click here. To sign up for our quarterly newsletter click here. find out more about xRM Read More...

Latest News

An Audience with Carl Hopkins

Caltech are pleased to annonce that we will be exhibiting at Wetherby Racecourse on Thursday 16th September, with Networking Direct, at An Audience with Carl Hopkins. There are networking opportunities and there will be fundraising for Cash for Kids at the event. Carl is best known for his appearance on "The Secret Millionaire" on Channel 4. Read More...

GoldMine Premium Edition Version 9 is here!

GMPE v. 9.0 is the latest edition to the award winning GoldMine solution.   New features are designed to help you manage your business information needs, and with a complete set of visual dashboards, it’s a must see!  Caltech are pleased to invite you to an online webinar, to show you GMPE v. 9 and its exciting new features. 17^th August 10 – 11                          20^th August 2 – 3                               3^rd September 10 – 11 To register for any of these dates please email Catherine@caltech.co.uk the date you will be joining us. To find out whats new in v.9 click here In total there are over 140 product quality improvements based on customer feedback to FrontRange. Read More...

Leeds City College chooses Caltech CRM to implement Microsoft Dynamics CRM

21st June 2010

  Leeds City College has selected Batley based Caltech, one of the UK’s leading suppliers and implementers of Customer Relationship Management (CRM systems), to bring the power and efficiency of Microsoft Dynamics CRM to its organisation and IT systems.  The new technology will handle key processes for Leeds City College and is considered to be a vital system in the continuing development of the newly merged college’s links with its many business customers. Based in Leeds, West Yorkshire, Leeds City College chose Caltech through the tender process because of its expertise working with the solution, as well as its experience in implementing CRM to such high standards for other clients. Leeds City College, led by Principal and Chief Executive Peter Roberts, is one of the largest and most influential colleges in the country with over 45,000 students and a turnover of £80m a year. Leeds City College recently celebrated winning its first prestigious Heist Award, in recognition of its marketing launch campaign. “We expect the move to Microsoft Dynamics CRM to provide significant value for our college,” said Paul Titman, Business Manager - Computing (who is managing the implementation of the system) at Leeds City College.  “The programs and features are familiar to our people and flexible for our needs.  Caltech’s expertise with Microsoft Dynamics made them the right choice to help make this project a success.” Paul can be contacted by email – paul.titman@leedscitycollege.ac.uk for reference purposes. “Microsoft Dynamics CRM provides high value for our customers, along with an architecture that enables us to easily tailor CRM to fit the specific needs of Leeds City College.  The education sector is an exciting market so it’s fantastic to be working with such an influential organisation,” said Rob Walwyn, project manager at Caltech CRM. “Caltech is truly helping demonstrate the power of Microsoft Dynamics through this new solution for Leeds City College,” said Doug Kennedy, vice president, Microsoft Dynamics Partners at Microsoft Corp.  “We congratulate Caltech for securing this opportunity and welcome Leeds City College to the Microsoft Dynamics family.”       Notes to Editors: Caltech is one of the UK’s leading suppliers and implementers of Customer Relationship Management (CRM) software. It works with clients to manage their customer contact strategies, operational processes and daily business functions in order to maintain audience loyalty, increase awareness and ultimately drive sales. This is achieved by recommending, implementing and developing the very latest database technology including; Microsoft Dynamics CRM, GoldMine, HEAT and ACT! by Sage. Integration is at the heart of CRM so Caltech only implements systems that work hand in hand with a client’s existing software from accountants systems to telephony packages ensuring optimum benefits and results every time. Contact Catherine Carlyle Marketing Communications Manager 01924 507 280 Read More...

Caltech Scores Major CRM Project Win with NICE

8th June 2010

Batley based Caltech, one of the UK’s leading suppliers and implementers of Customer Relationship Management (CRM) systems has further strengthened its experience and credentials in the public and health sectors after securing a contract with the National Institute for Health and Clinical Excellence (NICE) to implement a brand new cutting edge in-house Microsoft CRM solution. The principle aims of the project are to provide a better mechanism for identifying key trends and issues relating to the guidance NICE produces, and to improve the efficiency of service provided by the enquiry handling team. NICE was established in 1999 and is an independent organisation that provides national guidance on the promotion of good health and the prevention and treatment of ill health.  The organisation works with a wide range of people, including health professionals and other NHS workers, patients, carers and the general public. One of the main aims of NICE guidance is to promote equality of service across the country so the same treatments are available to all patients - regardless of where they live.  The  installation of the Microsoft CRM solution will help the Institute in a number of ways; the new system will provide detailed statistical reporting by determining key trends on all the contacts being received. It will also help to improve reporting to the Institute’s board, aid better strategic planning, reduce the time members of the enquiry team spend on administration and make it easier to trace all correspondence relating to individual communications. It will also help to improve visibility in terms of monitoring who is dealing with individual enquiries. Commenting on the project for NICE, Teresa Birch, communications manager said, ‘We’ve been particularly impressed with the way Caltech has worked with us to understand and interpret our individual requirements for this system. The project has been well managed throughout with Caltech providing additional support to ensure the system was delivered on time and within budget.’  Phil Callaghan, managing director of Caltech, commented; ‘The public and health sectors are really exciting markets so it’s fantastic to be working with such an influential organisation. NICE does an amazing job, and has a huge impact across the UK, so I am sure our work with the team will only add further value to an already dynamic group of people.’ Notes to Editors: Caltech is one of the UK’s leading suppliers and implementers of Customer Relationship Management (CRM) software. It works with clients to manage their customer contact strategies, operational processes and daily business functions in order to maintain audience loyalty, increase awareness and ultimately drive sales. This is achieved by recommending, implementing and developing the very latest database technology including; Microsoft Dynamics CRM, GoldMine, HEAT and ACT! By Sage. Integration is at the heart of CRM so Caltech only implements systems that work hand in hand with a client’s existing software from accountants systems to telephony packages ensuring optimum benefits and results every time. Read More...

Caltech Announces 100 Free Licenses of MS CRM

29th March 2010 Caltech - one of the UK’s leading suppliers and implementers of Customer Relationship Management (CRM) systems are offering registered charities 100 free licenses of Microsoft CRM. Discussing this offer, Phil Callaghan – managing director of Caltech – said ‘Microsoft CRM is a great system for not for profit organisations to help influence supporters, gain trust and strategically support the vision and strengths of the organisation.’ Caltech recently launched its white paper ‘Succeeding Beyond Recession : Five Priorities for Not for Profit Organisations which focuses on how technology can help not for profit organisations achieve their goals. Phil concluded ‘Caltech want to support not for profit organisations and help them do more for less using a great system.  This will help them to strategically manage their donors, sponsors, projects, events and clients.’ For further information interested parties should contact Caltech on 01924 507280, email George@caltech.co.uk or visit Caltech online. - Ends - For further media enquiries, please contact: Catherine @ Caltech on T: 01924507280 or E: Catherine@caltech.co.uk Read More...