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Enterprise Edition

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GoldMine Enterprise is the latest CRM solution from FrontRange’s award-winning GoldMine product line. GoldMine Enterprise – for the business that wants its CRM to add significant value, not just automate sales calls.

Relationship Management

  • Manage relationships the way you naturally organize your business
  • Centralize information in one repository-integrate third-party “data silos,” Finance or Accounting departments, order management systems, back-end ERP, and more
  • Gain a 360 degree view of your customer or other relationship data-data from any system and any source, exposed for use or integrated robustly

Sales Management
Opportunity Management

  • Real-time visibility into all your sales activities
  • Built-in Sales Methodology support keeps processes consistent and sales cycles on track
  • Easy-to-use interface helps you manage all information surrounding sales opportunities

Forecast Management 

  • Forecast tools enable sales users to better predict, manage, and analyze their pipeline
  • Ensures sales users stay focused on reaching their sales quotas
  • Forecast dashboards allow management to view, analyze and manage forecast figures accurately

Quoting

  • Integrated Quoting Tool automates what previously were common failure points in the sales process
  • Guaranteed consistency of customer information, products, pricing, and cross-selling offers
  • Flexible approval processes allow you to standardize quotes and manage exceptions

Marketing Automation
Campaign Management 

  • Create and manage campaigns easily
  • Create test campaigns and run trials. Predict and quantify campaign return on investment
  • Fine-tune campaigns, as they roll out, using real-time data

Lead Management

  • Distribute leads to the right person automatically using configurable business rules
  • Adjust and optimize your management in real-time-rank, qualify, reassign…
  • Use extensive business logic to maximize the value of your lead analysis

Customer Support

  • Consistent, real-time answers via email, telephone, Web and all other access points
  • Access to full customer case history, including data pulled from sources across the organization
  • Customer support Best Practices and opportunities to streamline processes increase productivity

Look Deeper Inside Enterprise

Dashboards

  • Robust dashboards are configurable at all levels
  • Define your dashboard look and feel and extensible data set rules
  • Real-time data increases opportunity capture

Analytics & Reports

  • GoldMine Enterprise Report Center provides central reporting tool
  • Powerful report configuration without programming knowledge
  • Assure reporting consistency across your organization

To find out more contact jonathan@caltech.co.uk


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