Caltech CRM working with Simon On the Streets

Batley based Caltech, one of the UK’s leading suppliers and implementers of Customer Relationship Management (CRM) systems, has donated Simon On the Streets (a featured charity on the Secret Millionaire), with Microsoft Dynamics CRM. The principle aim of the CRM system is to provide a better mechanism for managing sponsors and donors of the charity.  Microsoft CRM for charities is a great way to help charities do more for less.

Simon On the Streets is a registered charity, featured on the Channel 4 Secret Millionaire series, focuses on homeless people in Leeds, Bradford and Huddersfield.  Simon On the Streets offers support to encourage homeless people to access services to help them make positive changes to their lives.

The CRM solution has helped Simon On the Streets in a number of ways.  The benefits range from tracking their donations to ensure that the charity continues to grow and be successful, and providing a targeted way of contacting the right people about the various messages Simon On the Streets communicate to their various audiences. Microsoft CRM is also helping Simon On the Streets focus their efforts where they can make most use of the money they have and they constantly review their marketing efforts and enable and grow their volunteers.

Simon On the Streets volunteers’ help homeless people unlock services they may not be aware of, as well as care work that focuses on addictions, violence and mental health issues.  Simon On the Streets has helped so many homeless people over the years, and there are many more homeless people that continue to need their support.

Phil Callaghan, managing director of Caltech, commented; ‘It’s been a pleasure working with Simon on the Streets, such an inspirational charity.  Clive and the team are offering an essential service which positively changes the lives of so many people.  As well as the soup run and breakfast club, Simon On the Streets offers invaluable support programmes and outreach work.  We look forward in continuing to offer our support to Simon On the Streets, and hope other local businesses will join us.”

If you would like to help Simon On the Streets visit their website ( or contact

Notes to Editors:

Caltech is one of the UK’s leading suppliers and implementers of Customer Relationship Management (CRM) software. It works with clients to manage their customer contact strategies, operational processes and daily business functions in order to maintain audience loyalty, increase awareness and ultimately drive sales. This is achieved by recommending, implementing and developing the very latest database technology including; Microsoft Dynamics CRM, GoldMine and HEAT. Integration is at the heart of CRM so Caltech only implements systems that work hand in hand with a client’s existing software from accountants systems to telephony packages ensuring optimum benefits and results every time.

Simon On the Streets is a registered charity that focuses on homeless people with a history of rough sleeping in Leeds, Huddersfield and Bradford.  It offers street based services to people with complex support needs who are not getting a service elsewhere.  Through the team of support workers and dedicated volunteers it aims to offer the necessary support to encourage people to access the services they desperately need to begin to make some positive changes in their lives.

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