Category Archives: CRM Strategy
Hints and tips to ensure that CRM strategy is sound
July 26th, 2013 / Catherine / 2 comments
Social Media and Microsoft Dynamics CRM - Social looks set to stay, but how many of us our embracing it into our business processes or engagement strategies? The radio took 38...
Read moreJuly 23rd, 2013 / Catherine / 0 comments
Pulling together an effective business case for a CRM solution can be an onerous and daunting task. What do you include in the case, how do you get buy-in from...
Read moreJuly 1st, 2013 / Catherine / 1 comment
Caltech CRM is pleased to bring to you our new free ebook - Big Data, Little Data - CRM. Its all about how to get more from your data using...
Read moreJune 26th, 2013 / Catherine / 0 comments
Microsoft Dynamics partners can ensure that your CRM will be a success. Here at Caltech we believe that every CRM solution can be successful when you start out with a good...
Read moreJune 12th, 2013 / Catherine / 0 comments
Are you thinking of implementing CRM? Or you may be going through that process. Undertaking a new CRM implementation is no mean feat - indeed Forrester and Gartner have noted that...
Read moreJune 4th, 2013 / Catherine / 0 comments
Upgrading Microsoft Dynamics CRM 4 can be confusing and often a risky procedure. Here at Caltech CRM we follow a strict upgrade assessement process that has been mapped out using...
Read moreDecember 24th, 2012 / Catherine / 0 comments
Has your CRM solution been instrumental this year? Has it generated sales, never lost a lead, never let you down? Never let your organisation down? Have you been joined up,...
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