Are you thinking of implementing CRM? Or you may be going through that process.
Undertaking a new CRM implementation is no mean feat – indeed Forrester and Gartner have noted that up to 50% of CRM implementations fail.
To avoid CRM failure and ensure CRM implementation success, follow these 10 simple steps and manage risks effectively.
More reading?…
10 CRM mistakes you don’t want to make
Managing your CRM implementation with SureStep
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