CRM for the NHS

Microsoft CRM for NHS Foundation Trusts and Private Healthcare Providers, An Essential Way to Communicate With Key Stakeholders, Members and GP’s.

CRM for the NHS Generates Targeted Communications that Save Time and Money whist Raising your Services Profile.

The health sector requires ICT solutions that can aid efficiency whilst improving patient care, save money and generate business.

What does CRM do?

Members’ data being put into CRM for the NHS will have a choice of activities and you can give information in a targeted way about what they want. And importantly, in the way they want it. So if the member says they would like information about drug services for example and they want information by phone only, you are able to send them information they are interested in, in the method they prefer.

Reporting is easy using Microsoft CRM for the NHS.  Any reporting requirements can easily be done within an advanced find or quick search. There are dashboards, graphs that are fed from the data in your CRM solution. With the reporting all there within a click of a button, preparing for reporting meetings and statutory requirements couldn’t be easier.

Communicating with stakeholders for NHS trusts and Private Healthcare Providers is a major component. Using advanced finds you will be able to target information to GP’s, charities or associations that you work with.

Microsoft Dynamics CRM for the NHS and other health organisations is all about communicating better; saving money and saving time. This allows you to be more focused on your members, stakeholders and services.

To find out more about Microsoft CRM for the Health Industry call us on 01924 507 280 or email

Caltech CRM is one of the UK’s leading providers of Microsoft CRM. As silver partners we have developers, configurators and project managers, processes and procedures to make sure CRM works efficiently for you. With clients in the Health sector we can help you succeed using Microsoft CRM.