Marketing Microsoft CRM 2013
Marketing in Microsoft Dynamics CRM 2013 achieves more than campaign management. It really drills down on reducing marketing costs, decreasing bringing new products and services time to market whilst managing budgets and return on investment.
Marketing Pilot was acquired by Microsoft in 2012. It is a stand-alone marketing solution and now it will be available as an integrated product within Microsoft Dynamics CRM 2013.
Using Marketing Pilot marketers can plan, carry out and optimise interactions across digital, social and other marketing channels as well as measuring return on investment. See more about Marketing Pilot here.
When Microsoft CRM 2013 is release this autumn time, there will be the option to integrate Marketing Pilot. The Marketing Pilot connector will be available from the Microsoft Marketplace, but do speak with Caltech we would love to help you with your CRM solution.
Microsoft Dynamics CRM 2013 / 2014 – Mira
In the first quarter of 2014 we are expecting the next update from Microsoft called Mira. Microsoft purchased Netbreeze in 2012. Netbreeze facilitates social media networks and this will be integrated in Microsoft CRM in Mira. More information to follow about Netbreeze and Mira as soon as we receive it.