Microsoft Dynamics
365 Business Central

Microsoft Dynamics 365 Business Central:
A Complete ERP Solution for SMEs

Microsoft Dynamics 365 Business Central is a powerful, cloud-based enterprise resource planning (ERP) solution tailored for small and medium-sized enterprises (SMEs). It unifies key business areas such as finance, sales, purchasing, inventory, and project management into one streamlined platform. This all-in-one solution helps SMEs improve efficiency, reduce costs, and support growth with confidence.

Synergy Technology is a Microsoft solutions Partner for Business Applications, as well as a Certified Solution Specialist for Small and Midsize Business Management, which is given to partners who demonstrate deep knowledge, extensive experience, and proven success in providing cloud-based business applications to the small and midsize business market. We have been implementing, supporting, and integrating Microsoft Dynamics 365 Business Central, Dynamics NAV and Microsoft Navision solutions for businesses across the UK for over 20 years.

In today’s world, connectivity is everything. Microsoft Dynamics 365 Business Central is cloud-based and part of the Microsoft platform, integrating seamlessly with productivity applications like Outlook, Office, and Teams, as well as reporting and development tools like Power BI and Power Apps. Below is a snapshot of the wealth of functionality out of the box with Business Central:

What are the key features of Microsoft Dynamics 365 Business Central?

Accounting and Financial Management

Manage all aspects of financial operations with tools for general ledger, accounts payable and receivable, VAT reporting, fixed assets, bank reconciliation, and cash flow forecasting.

Benefit from accurate financial reporting, simplified compliance with UK accounting standards, and improved financial planning, giving business owners and finance teams the clarity needed to make confident decisions and maintain financial health.

Purchasing and Supply Chain

• Automate procurement processes, monitor supplier performance, and maintain optimal stock levels.
• Your company will benefit from reduced purchasing errors, improved vendor relationships, and better cash flow management thanks to real-time insights into supply chain activity.

Inventory Management

• Manage your stock across multiple locations with features like serial and batch tracking, automated replenishment, and inventory costing methods.
• This means fewer stockouts, reduced excess inventory, and improved order fulfilment, helping you maintain customer satisfaction and minimise wastage.

Sales and Customer Relationship Management

• Track customer interactions, manage sales opportunities, and shorten the sales cycle with built-in CRM functionality.
• This helps you improve customer service, increase conversion rates, and build long-term client relationships, all without needing a separate CRM system.

Project Management

• Plan and manage jobs with built-in budgeting, resource allocation, and time tracking tools.
• Monitor project profitability in real time, ensuring better delivery performance, cost control, and client satisfaction, all critical for service-based businesses.

Reporting and Analytics

• Use comprehensive built-in reports and Microsoft Power BI integration to gain real-time business insights.
• This enables management to make faster, more informed decisions and identify opportunities for improvement or growth, without relying on external data tools.

Manufacturing

• Support production with tools for managing bills of materials, capacity planning, production orders, and machine centres.
• This helps businesses the manufacturing sector streamline operations, reduce lead times, and enhance product quality, all while keeping production costs under control.

Integration with Microsoft 365

• Work seamlessly with familiar tools like Outlook, Excel, and Teams. This tight integration improves user adoption, boosts productivity, and simplifies collaboration.
• Ideal for SMEs looking to get more from their existing Microsoft 365 investment.

Customisation and Extensibility

• Adapt Business Central to your unique business needs using extensions from Microsoft AppSource or the variety of add-ons and integrations available from Synergy Technology, such as Continia Document Capture, GetAccept eSignatures, MaxOptra, Pryme Global, Simple Stock Ordering, Tasklet Factory, Yavrio, Jet Reports & Jet Analytics.
• With our own application Harmoniser Business Central CRM Link, you can seamlessly integrate Dynamics 365 Business Central with your CRM package, including Microsoft Dynamics 365 Sales and SuperOffice CRM.
• This flexibility allows you to scale and evolve your ERP solution as you grow, without needing bespoke development.
• Should your needs be completely unique, Synergy Technology has an in-house UK-based development team, meaning we can adapt your solution to any workflow.

Cloud-Based and Mobile Access

• Access the system securely from any device, anywhere. With automatic updates and built-in data security.
• SMEs in particular will benefit from reduced IT overheads, enhanced mobility, and robust business continuity, all essential for modern, agile businesses.

Artificial Intelligence (AI) Capabilities

• Leverage AI-powered tools for automating repetitive tasks, forecasting, anomaly detection, cash flow analysis, and predictive insights.
• Business Central uses AI to automate routine tasks, improve accuracy, and provide proactive recommendations.
• This means smarter planning, reduced manual effort, and faster reactions to changes in the business environment, enabling you to stay ahead of the competition.

Microsoft Dynamics 365 Business Central Consultancy

We’re an experienced Microsoft Solution Specialist. But that doesn’t mean our thinking just starts with the software.

Instead, we listen to your needs, and only then try to find the software solution to meet them. That means understanding the pain points that your teams are experiencing. It means identifying your strategic aims. And then, keeping these at the forefront of our minds as we look at how Microsoft Dynamics 365 Business Central can help you to achieve those goals.

Since 1997, we have implemented hundreds of ERP and CRM solutions of differing complexity that have helped improve business performance by identifying opportunities for improvement and growth. Give us a call today, and we can discuss how we can collaborate and  share success together.

Had a bad experience elsewhere? We can help

Finding the right partner for your Microsoft Dynamics 365 Business Central implementation is crucial. We know that many organisations who already have the software come to us frustrated by the poor service they’re getting from their existing service partner.

Learn more here:

7 Reasons Why Business Central implementations fail and how to avoid them

Whether you’re suffering from poor support, a lack of clear, consistent communication or mis-sold licenses, we live and breathe Dynamics 365 Business Central. Get in touch today to find out more.

We have the scalability, knowledge and experience to offer the most relevant software solutions for your business needs and our highly responsive technical helpdesk works pro-actively to ensure any queries you have are resolved efficiently and effectively.

Want to know more about Microsoft Dynamics 365 Business Central?

Synergy Technology is proud to be a Microsoft Solution Specialist and to offer Microsoft 365 Business Central solutions across the UK. We offer implementation, migration, support and integration with a number of other platforms. We have offices in Manchester, Preston, Leeds and Cambridge in the UK, as well as Melbourne in Australia.

Find out more by visiting our add-ons and integrations page, call us today on 0345 456 0050 or visit our contact page to send us an email.

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