Microsoft has confirmed in its Microsoft Support Lifecycle post, that Microsoft Dynamics CRM 2011 end of support will be on 12th July 2016. Microsoft Dynamics CRM 2011 was released on the 18th May 2011, and so will start to be removed from “mainstream” support on 12th July 2016. The extended support date is in 2021.
With just a few days to go, don’t panic, it’s a great time to think about the following 5 points to continue to get the most from your software and generate those efficiencies for your business:
CRM 2011 end of support
Don’t worry – but get prepared. As Microsoft Dynamics CRM 2011 end of support approaches understand the Mainstream and Extended support tips are found here.
CRM 2011 end of support Tip 4:
More licenses of Dynamics CRM 2011?
You need to start to plan your upgrade especially if your software assurance is up to date.
CRM 2011 end of support Tip 3:
Why upgrade now that Microsoft Dynamics CRM 2011 end of support is called?
Now Microsoft Dynamics CRM 2011 end of support is notified it is a great time to review the new functionality of the newer versions such including 2013, 2014, 2015 and now CRM 2016. Start to familiarize yourself with the software and think about how this can be used in your business.
Think about your infrastructure – if you are on premise what servers do you have and what other software are you using?
CRM 2011 end of support Tip 2:
Engage with partners. Review your site. Upgrade and end of support is a really great time to start to look at what is working in your system and what is not. Get a Dynamics CRM partner to do a site audit and review your site. What are your processes and how have they moved on?
Speak with them about your site infrastructure. Check out what version you can go to with the servers and other software you are using.
Caltech offers free initial site audits.
CRM 2011 end of support Tip 1:
Engage your users to start thinking about Microsoft Dynamics CRM 2011 and its capability and some blue sky thinking. What do they want to achieve next? Where are the processes failing? Where can efficiencies be made.
With the great functionality in the newer versions get the users excited about the endless possibilities. Get them involved early as the best systems work well because the users want to use them. Microsoft Dynamics CRM 2016 has come a long way since Microsoft Dynamics CRM 2011 and it is important to perhaps phase the upgrade. For example, do the upgrade and then approach the process alterations.
And finally a short word, if you have been tied in with IP or licensing, don’t be put off shopping around. Check out what other CRM consultants can do and get their approach and costs. Here is our structure approach to upgrading your Dynamics CRM site:
Our approach is straightforward and we can support you every step of the way. Check out how we can help you to upgrade now that Microsoft Dynamics CRM 2011 end of support has been reached.
Next steps :
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This post was written by Catherine Carlyle, call her to find out more how Caltech can help you.