Top Features of Microsoft Dynamics CRM 2011

Following the success of Microsoft Dynamics CRM I have taken a look to find out more about what are the top features of Microsoft Dynamics CRM 2011. I have found a great video by Microsoft that gives the top 10 features of Microsoft Dynamics CRM 2011. By 10 product developers from Microsoft in less than 10 mins…

Here is my summary:

1) Security enhancements – history of changes and role based allowances.

2) Solutions that are able to be packaged

3) Dashboards – obviously not unique to Microsoft CRM but a great resource available in version 20111

4) Enhancements to user interface – ribbon bar and multiple forms per entity

5) Market Place which shows apps availability and feedback

6) Web resources – ability to embed Silverlight and Javascript

7) Globalisation – 41 languages

8) Outlook integration

9) Share point integration for document management

10) Develop tools including Visual Studio

Why not watch it for yourself?!